ZENX Limited Return policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your items according to the policy outlined below.

Return Conditions

To be eligible for a return, your items must meet the following criteria:

• The item must be unused and in the same condition as you received it.
• The item must be in its original packaging.

Return Time Limit

You have 14 days from the date of receipt to request a return for your purchase.

Refund Process

Once we receive your returned item, we will inspect it and notify you regarding the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You can expect the refund to be processed within 5 to 10 business days.

How to Initiate a Return

To start the return process, please send an email to nanbowan2023@163.com to obtain the return shipping address and further instructions.

If you have any questions regarding your return, please do not hesitate to contact our support team at the email address provided above.